Valamar Blog

Valamar Diamant and Neptun have won the prestige awards that are, based on the guest satisfaction survey presented by the biggest British tour operator Thomson Holidays. On the recently held London Tourism Fair WTM (World Travel Market) the best hotel in Porec, Valamar Diamant was awarded the Thomson Golden medal 2007 as the  „best summer four-star-accommodation in Croatia“, while Neptun was, for the sixth time in a row(!) proclaimed the „best small and most friendly hotel in Croatia“.

These awards present a great achievement, especially due to the fact that the criteria for awarding are very demanding – beside quality of accommodation and food, also guests’ satisfaction with the vacation and destination in general, as well as attractions, cleanliness, friendliness of the staff etc. are taken into account. “Guests from Britain are very demanding, and that is why we appreciate this acknowledgement even more. Guests from Great Britain have for the sixth time in a row recognized the constant high-quality services and the friendliness of the staff of the hotel Neptun. This recognition serves as a confirmation for the quality of our services, whereas much credit goes to our employees and I would like to thank them once more for that”, says Dalibor Matovina.

Tea Pestotnik, hotel manager at Valamar Diamant says that it is a „great honour and pleasure to receive an award that confirms the satisfaction of the guests, and all this owing to the service quality that is guaranteed by every hotel employee“.

The number of British guests in Valamar objects in Porec has in the period between 2004 and 2006 increased for 87 percent, respectively from 6600 to 12.200. Overall, the number of British guests has in all Valamar destinations (Porec, Rabac, Krk, Dubrovnik) in the period between 2004 and 2006 increased for the considerable 67 percent, from 11.500 to more than 19.000.

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